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Shipping Information

Currently, USA shipping is FREE for all order over $50, and only $3.99 for all other orders to the 48 contiguous states only.

For shipping to Alaska and Hawaii orders are charged on a per lb basis which can be calculated by entering your location in the shopping cart, or during the checkout process.

Orders can generally be shipped to any destination throughout these regions, but we do reserve the right to vet all orders before shipping occurs.

All orders and products purchased in the USA and Canada are delivered direct to your home by carrier, with all orders being fully guaranteed to arrive to your home undamaged and in perfect working order.  

Orders are normally processed within 24-48 hours of us receiving the order, with the delivery time for USA orders ranging from approx. 2 - 9 working days (depending on the product) from ordering (Canadian orders may take longer because of customs clearance).

If any damage does occur during the shipping process, Urban Clothes Lines takes full responsibility and will ship a new undamaged product to you once the damaged product has been returned.

 

Shipping To Canada

All shipping charges for Canadian orders are charged on a per lb basis which can be calculated by entering your location in the shopping cart, or during the checkout process. 

Orders can generally be shipped to any destination throughout Canada, but we do reserve the right to vet all orders before shipping occurs.

Important note: 

Canadian customers are responsible for paying import customs duties and taxes C.O.D. on all orders.  Urbanclotheslines.com will charge you up-front for the item cost and shipping cost only. Please investigate and verify all customs fee amounts before ordering to eliminate any unpleasant surprises from high import charges.